Owner guide
Lucid problems and fixes
Every documented Air and Gravity problem with its fix: an official recall, a software update, Lucid guidance, or a workaround reported by the press. Saudi items come first.
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Important alertsTap to read
Important before tinting the windshield
Tint film installation liquid can run down the base of the windshield into the electronics behind the dashboard. In a reported Lucid Air case (March 2025) the Lucid service center attributed an electrical failure to the tint and estimated about US$7,000 for the repair, outside the warranty.
- Ask the shop to protect the base of the windshield and the dashboard with towels or a waterproof cover, use as little liquid as possible and soak it up as it runs.
- Choose a shop that has tinted Lucids before, and agree in writing who pays for any damage.
- If warnings or screen faults appear after the tint job, contact Lucid service (800 111 1030) and mention the tint.
Evidence: one press report of a single case; the Owner's Manual warns in general that liquids can damage electrical components. We found no Lucid bulletin on tinting and could not confirm a change on 2026 models. If you have a source, write to us. Details and sources
All problems
21 resultsReport statistics by problem (NHTSA)
- Official fixGravityaccess
The key fob could become unresponsive.
FixGravity OTA 3.6.2/3.6.3 with fob firmware 2.35.13 (via the Lucid app) lets the fob auto-recover; manual reset is holding the lock button for 5 seconds.
- Official fixGravityaccess
Exterior door handles could move repeatedly when not intended, and door opening response was slow.
FixGravity OTA 3.5.0 improved handle behaviour and door-opening response.
- Official fixGravityaccess
Key fob sometimes had to be shaken to be detected; fob battery life was short.
Symptoms: Doors not unlocking or slow readiness to shift into Drive until the fob is moved.
FixGravity OTA 3.4.0 reworked access controls and fob detection; owners should update fob software in the Lucid app (Software Update > KEY FOB). Lucid recommends replacing the fob battery and service centers replace it free.
- Official fixAiraccess
Rear doors could open if the driver pressed unlock while stopped, and possibly while moving under 1.2 mph.
Symptoms: Rear door opens unexpectedly when unlocking at a stop.
FixCritical OTA 2.6.11 remedied the rear door handle issue; Lucid said it would keep examining it.
- Official fixAiraccess
Key fob was not reliably detected when placed in the cup holders.
FixOTA 2.2.2 improved key fob detection in the cup holders.
- Official fixAiraccess
Door handles might not extend on approach when using a phone as key, and passive entry could fail to re-detect the key after auto-lock.
Symptoms: Handles stay flush when approaching with phone key.
FixOTA 1.2.1 fixed handle extension with Mobile Key and improved passive entry re-detection after auto-lock.
- Official fixAiraccess
Flush door handles could be hard to operate in cold weather when ice blocked them.
Symptoms: Door handles not presenting in freezing conditions.
FixOTA 1.1.7 improved door handle operation, especially in cold weather with ice. A review published in January 2023 (The Drive) still reported a thin layer of ice stopping the flush door handles and the frunk from opening; the frunk has no exterior manual latch.
- WorkaroundAiraccess
Key fob does not unlock or is not recognized.
Symptoms: Key Fob Battery Low message; doors stay locked.
FixCheck fob battery (a dead fob can still unlock when held above the driver-side pillar camera), move closer, and confirm the fob is still linked under Settings > Access & Profiles; otherwise contact Customer Care.
- WorkaroundAir and Gravityaccess
Phone-as-key (Mobile Key) stops working.
FixTurn Bluetooth on (and Airplane Mode off), restore the Lucid app's location (Always, precise), Bluetooth and notification permissions, and re-link the key if it no longer appears under Settings > Access & Profiles > Keys.
- WorkaroundAiraccess
When you enter with the key card or a fob with a dead battery, the Air asks for the profile PIN before driving. After 21 wrong attempts, PIN entry is blocked for 2 hours.
FixEnter the PIN on the Pilot Panel after pressing the brake. If you have forgotten it, tap Reset PIN and confirm with your Lucid ID password (see the related item). Replace a low CR2032 fob battery promptly to avoid needing the PIN.
- WorkaroundAiraccess
A driver who has forgotten the profile PIN cannot drive when using the key card or a dead fob. Secondary-profile drivers have no Reset PIN option of their own.
FixPrimary profile: Settings > Access & Profiles > Reset PIN, or tap Reset PIN at the PIN prompt, confirm with your Lucid ID password and set a new PIN. Secondary profile: tap Reset PIN at the prompt; the Primary holder must approve in the Lucid app within five minutes. The car's own default PIN cannot be reset. Reset a forgotten Lucid ID password through the Owner's Portal 'Forgot Your Password?'.
- WorkaroundGravityaccess
The Gravity key fob does not respond to button presses.
FixTry close to the car (radio interference can block it), update the fob firmware to the latest version from the Lucid app, reset it by holding the lock button for 5 seconds, and replace the CR2450 battery if a 'Key Fob Battery Low' message appeared. Otherwise use the app or key card and contact Customer Care.
- WorkaroundGravityaccess
Gravity Handsfree Entry (walk-up unlock and walk-away lock) temporarily disables itself, so the car does not unlock or lock as you approach or leave.
FixThis happens by design if the fob's Lock/Unlock buttons are used near the car, or after several hands-free unlocks with no entry. It re-enables when the key leaves the area, after a period with no unlock events, or when you open the car manually. Check that Settings > Doors and Locks > Auto Lock & Unlock is on, that the car is unoccupied with doors closed, and always confirm visually that it locked.
- WorkaroundAir and Gravityaccess
The car shows 'Key Fob Not Detected' and will not start, or 'Key No Longer Detected' while in Drive when the fob is not found inside.
FixTry another fob or the key card (on Gravity tap the card on the centre console when asked); a low fob battery, radio interference or objects between key and receiver affect detection. Do not switch the car off without a key on board, because you cannot restart it. If it still will not start, contact Lucid.
- Official fixGravityaccessBeing verified
False 'Key Not Detected' alerts, and rare cases where the fob battery had to be removed and refitted to restore recognition.
Symptoms: 'Key Not Detected' alert with fob present. Press reports also describe the car asking the driver to shake the fob, losing the key with someone inside, or a soft-lock where doors and screens work but the car will not shift into Drive or Reverse.
FixGravity OTA 3.3.5 reduced false alerts; an updated key fob software (installed through a service appointment, e.g. at a Lucid Service Center) removes the battery-reseat issue. Press reports say the fix was partial and complaints continued into 2026; as a workaround, keep the NFC key card on hand.
- WorkaroundAiraccessBeing verified
Edmunds' long-term Air left an editor stranded and locked out. A dropped cellular connection and a key fob that was not working were involved, and the fob battery had gone flat after only a few months.
FixReplace the fob battery early and keep the key card as a backup.
Sources (2)
- WorkaroundAiraccessBeing verified
Owners and reviewers say the Air's phone-as-key is slow to unlock or stops working. One owner said it was so slow they went back to the fob, which also sometimes made them wait.
FixWorkaround: carry the fob and key card.
- No fixGravityaccessBeing verified
The Gravity has been sold without the phone-as-a-key feature the Air has. Lucid moved the target from 'later in 2026' to Q3 2026, then delayed it again to Q1 2027 and apologised to owners.
FixNo phone key yet. Use the fob or NFC card. The Lucid app added Remote Start for the Gravity in March 2026, but it does not unlock by proximity.
- UnknownGravityaccessBeing verified
Reviewers and owners reported glitches with door handles and locks. MKBHD noted a problem with the driver's door handle, and an owner video at about 760 miles listed door handle and lock problems among other bugs.
FixLucid's communications chief pointed to OTA updates as the fix path. No specific fix confirmed.
- UnknownAiraccessBeing verified
After software 2.9.0, owners reported more locking problems: the car locked but would not unlock, did not respond to commands, door handles did not work, or the car locked while being loaded. One reported case involved a toddler locked inside. Passive-entry complaints go back to the car's launch.
FixNo Lucid response or recall was found. The owner's manual warns never to leave children unattended in the car.
- UnknownAiraccessBeing verified
Door handles have failed. Edmunds' long-term Air had an inoperative door handle, and Engineering Explained's 2025 Air lost its rear door handles on a 400-mile trip.
FixRepaired under warranty by Lucid Service in the long-term test. No general fix reported.
Overview
- documented problems
- 199
- with an official fix
- 68
- recalls
- 21
- recalls in Saudi Arabia
- 3
- over-the-air updates
- 35
Problems by system
Select a system to see its problems.
By fix status
By model
Official recalls (21)
Every official Lucid safety recall in NHTSA records, with the number of vehicles covered in the US, Canada and Saudi Arabia where announced. Lucid fixes them free of charge.
Recalls by year
- 26V-5402026-08-20Air
The exterior lighting circuit may lack adequate overcurrent protection and can overheat (fire risk); centre brake light or front lights may also be lost.
Vehicles covered: US 27,185 · Record
- 26V-3092026-05-13Air
The Gen 4 inverter on rear-wheel-drive Air models can suffer internal friction damage, causing a loss of drive power.
Vehicles covered: US 2,039 · Record
- 26V-1922026-03-26Gravity
Second-row lap belt anchor brackets may have insufficient welds and can fail (FMVSS 207/210 non-compliance). Press reports say the seat supplier (Camaco) changed its welding process without Lucid's approval and that Lucid issued a stop-sale on 28 January 2026.
Vehicles covered: US 4,476 · Record
- 26V-0172026-01-16Air
Air vehicles with the AD02 package on software 2.8.0 through 2.8.16 may not display the rear camera image in Reverse.
Vehicles covered: US 10,816 · Record
- 26V-0182026-01-16Gravity
Gravity vehicles on software before 3.3.20 may not display the rear camera image in Reverse.
Vehicles covered: US 3,900 · Record
- 25V-8552025-12-10Gravity
Incorrect backrest covers may have been fitted on the front seats, preventing the seat-mounted side airbags from deploying correctly. Press reports say some covers were labelled for the wrong side and that the affected SUVs were built 8 to 22 September 2025.
Vehicles covered: US 66 · Record
- 25V-6692025-10-07AirSaudi Arabia
Improperly secured bolts may let a half-shaft disconnect from the drive unit on Air Pure rear-wheel-drive cars.
Vehicles covered: US 3,852 · Canada 2 · Saudi Arabia 1,169 · Record
- 25V-6702025-10-07Air
On software before 2.8.0 the lower console display may not show the rear camera image, or may show a delayed/inaccurate image (FMVSS 111).
Vehicles covered: US 22,319 · Canada 10 · Record
- 25E-0212025-03-25Air
Genuine Lucid all-weather floor mats without anchors (part numbers ending -00) can shift and trap the accelerator pedal.
Vehicles covered: US 4,294 · Canada 274 · Record
- 24V-8362024-11-05AirSaudi Arabia
On Air Pure rear-wheel-drive cars the rear subframe wiring harness may be too short, straining the connection and cutting power to the rear drive unit.
Vehicles covered: US 1,539 · Canada 7 · Saudi Arabia 358 · Record
- 24V-4972024-07-01Air
When a hardware communication fault is detected, High Voltage Interlock software could open the HV contactors while driving.
Vehicles covered: US 5,251 · Canada 99 · Record
- 24V-0762024-02-07Air
Software 2.1.2 through 2.1.26 could fault while adaptive cruise control was active, causing a loss of drive power.
Vehicles covered: US 189 · Canada 4 · Record
- 24V-0112024-01-10AirSaudi Arabia
The high-voltage coolant heater (HVCH, supplied by Webasto) can delaminate internally and fail, so the windshield cannot be defrosted.
Vehicles covered: US 9,548 · Canada 81 · Saudi Arabia 134 · Record
- 23V-7082023-10-19Air
Temperature monitoring for the rear seat heaters can stop working, letting the rear seats overheat. Press reports say software 2.1.0 removed temperature control for the rear seat heaters in some modes.
Vehicles covered: US 1,267 · Canada 13 · Record
- 23V-5202023-07-27Air
On software versions between 2.0.15 and 2.0.50 the rearview camera image may fail to display (FMVSS 111 non-compliance).
Vehicles covered: US 91 · Record
- 23V-5212023-07-27Air
The wiper arm retaining nuts can loosen, so the wipers slip and stop clearing the windshield (FMVSS 104 non-compliance).
Vehicles covered: US 5,523 · Canada 57 · Record
- 23V-5232023-07-27Air
Software 2.0.64 and older may not respond correctly when an inverter power module fails, so drive power can be lost without warning.
Vehicles covered: US 778 · Canada 3 · Record
- 23V-1102023-02-22Air
The high-voltage battery contactors that feed the drive motors can open unexpectedly, cutting power to the motors.
Vehicles covered: US 886 · Canada 15 · Record
- 22V-7272022-09-29Air
The front tow eye bracket may be insufficiently attached to the subframe and can detach while the car is being towed.
Vehicles covered: US 571 · Record
- 22V-3512022-05-18Air
The wiring harness for the driver displays may not be secured and can be damaged by contact with the steering shaft, disabling the screens (FMVSS 101 non-compliance).
Vehicles covered: US 1,117 · Canada 2 · Record
- 22V-0902022-02-16Air
A snap ring below the front strut damper can fail, letting the front ride height drop suddenly and possibly damaging the front brake line.
Vehicles covered: US 203 · Record
Check whether your car is covered with its VIN on the NHTSA website or at a Lucid service center.
This is a list of documented problems, not a failure rate. A problem listed here does not affect every car.
Collected from public pages on 2026-10-17; every entry links to its source. Details can change, so check the source before relying on them. My Auto Owners Hub is independent and not affiliated with Lucid. Found something wrong or missing? Tell us on the contact page.
